FAQs
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What services does 360 Restoration offer?
We provide emergency cleanup, mitigation, remediation, and full reconstruction services for water, fire, mold, and storm damage.
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What areas do you serve?
We serve people in Cincinnati, Dayton, and everything in between.
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Do I need to contact my insurance company before calling you?
No, you can call us first. We’ll assess the damage and work with your insurance company throughout the process.
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Are you available 24/7?
Yes, we offer 24/7 emergency response.
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Do you help with insurance claims?
Yes, we work directly with insurance adjusters to streamline the claims process and maximize coverage.
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Can I pay out-of-pocket if I don’t want to file a claim?
Yes, we can accept private payment if you choose not to involve insurance.
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How do I know if the damage is covered by insurance?
Coverage depends on the cause of the damage and your policy. Contact your insurance to find out if your damage is covered.
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Is it safe to stay in my home during the restoration process?
Safety is our priority. We’ll advise if temporary relocation is recommended, depending on the extent and type of damage.
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What should I do if I have water damage?
Turn off the water source if possible and avoid affected areas. Then, contact us immediately for a quick response.
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What does fire damage cleanup involve?
We remove soot and smoke damage, sanitize surfaces, and address odor removal to restore affected areas.
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What should I do if a tree falls on my property?
Ensure everyone’s safety and avoid the affected area. Once the tree is removed, we can install tarps to prevent further damage, then restore any damage and rebuild your home.
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Are your technicians certified?
Yes, our technicians are certified with the IICRC and trained in industry-standard restoration and remediation techniques.
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Why choose 360 Restoration?
We have years of experience and we’re committed to doing what’s right for you, the homeowner. We have a 5-star rating on both Facebook and Google. Need to call us? Click here.